Delete your BoardHive account

App: BoardHive (Google Play)
Developer: Softopia
Contact: softopia.support@gmail.com

You can delete your account and the record stored on the server from inside the app. If you no longer have the app, you can request deletion below.

1. In the app

Lobby → Settings
In the Account card, tap "Delete account" (available for anonymous accounts and Google-linked accounts alike)
The confirmation shows this device's record and "This cannot be undone" — tap Delete
If a Google account is linked, the Google account picker appears once more — pick the same account to proceed (closing it deletes nothing)
When done, the app restarts with a fresh anonymous account

You must be online. When offline, only a notice appears and nothing is deleted.

If you have already uninstalled the app, email softopia.support@gmail.com with:

Subject: "BoardHive account deletion request"
Your account ID — the 8 characters after "Account" at the bottom of the Settings screen (if you no longer have it, the Google account you linked also identifies the record)

We delete the data and reply within 14 days of receiving the request.

Data	Handling
Server account (anonymous or Google-linked), record, rating, matchmaking queue entry	Deleted immediately
Record and rating shown on this device	Replaced by the new anonymous account's values (0). Uninstalling removes the on-device copy
Link to your Google account	Removed. Nothing remains on the Google account itself (the app only held the identifier and display name)
Game records (rooms, move order, participant identifiers)	Shared with your opponent, so they are kept and deleted within 30 days after the game ends. A deleted identifier is no longer tied to any account
Usage statistics and crash reports (Firebase)	Not tied to your account (per installation, not personally identifiable). Not removed by account deletion
Device settings (sound, language, age band)	Not personal data; stored only on the device and removed when you uninstall

See the Privacy Policy, sections 5 and 6.